Privacy Policy
for CloudVeo Solutions LLC
Effective Date: 12/17/2024
CloudVeo Solutions LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. By using our services, you agree to the practices described in this policy.
1. Information We Collect?
We may collect the following types of information:
a. Personal Information
- Name, email address, phone number, and business information.
- Payment and billing information for services.
- Information provided when filling out forms, subscribing to newsletters, or contacting us.
b. Non-Personal Information
- Browser type, IP address, operating system, and usage data (via cookies or analytics tools).
- Device information, including hardware and software specifications.
c. Business and Service Data
- Information related to IT systems, networks, and other technical aspects of client businesses provided as part of our services.
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our services.
- Process transactions and deliver invoices.
- Respond to inquiries and provide customer support.
- Send updates, newsletters, and marketing materials (with your consent).
- Monitor website usage to improve performance and user experience.
- Ensure security, prevent fraud, and comply with legal obligations.
3. How We Share Your Information
We do not sell your personal information. We may share information in the following cases:
- Service Providers: With trusted third-party vendors who assist us with IT solutions, cloud services, payment processing, or analytics.
- Legal Requirements: To comply with laws, regulations, or government requests.
- Business Operations: To protect our rights, enforce agreements, or prevent fraud.
All third parties are required to adhere to strict confidentiality and data protection standards.
4. Data Security
We implement industry-standard security measures to protect your personal and business data. Measures include:
- Data encryption in transit and at rest.
- Firewalls, antivirus protection, and secure access controls.
- Regular system monitoring and vulnerability assessments.
While we strive to protect your information, no system can guarantee 100% security. Clients are encouraged to maintain secure passwords and report any unusual activities.
5. Cookies and Tracking Technologies
Our website uses cookies and analytics tools to improve user experience and track usage data. Cookies help us understand how visitors interact with our website.
- What We Track: Pages visited, session duration, and device/browser information.
- Managing Cookies: You can control or disable cookies through your browser settings.
6. Third-Party Links
Our website may include links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies.
7. Your Data Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information.
- Object to data processing or request data portability.
- Withdraw consent for marketing communications at any time.
To exercise these rights, please contact us at info@cloudveo.io.
8. Data Retention
We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.
9. Children’s Privacy
Our services are not directed to individuals under 13 years old, and we do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected with an updated “Effective Date” at the top of this page. You are encouraged to review this policy periodically for updates.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
CloudVeo Solutions LLC
1-248-313-8251
info@cloudveo.io
www.cloudveo.io